Home2 Suites by Hilton Rochester Mayo Clinic Area
Apa Kata Tetamu
The only complaint I have is the TV and internet service provided. The TV system was difficult to figure out. The staff person did help but then I discovered that the channel offering was limited and only provide channels with lots of commercials. Also, there was no way to tell what was playing on the channels. You had to click into each and wait thru the commercials to tell what was playing and then you had to guess what show it was. I finally got so frustrated that I tried logging into the internet so I could watch shows on my computer only to discover I had to pay for internet with enough bandwidth to play video. I would have paid but it was already late in the evening and figured I would not get my money's worth so I just read a book. The staff was not very familiar with the internet serve or the TV service.
Carole
Mac 2023
wasn't completely satisfied with the breakfast because I don't care for fake eggs, however I found enough to satisfy us. I did like and appreciate real dishes and utensils instead of plastic and Styrofoam!! The free shuttle worked very well for us.
John
Mac 2024
Everything was up to date and clean. Breakfast had good options, although everyone seemed to struggle with waffle maker. Loved that pets were welcome and there are nice walkways connected to hotel to take them out. Took advantage of the pool and hot tub which was enjoyable. Every staff encountered was friendly and accommodating.
Breanna
September 2024
Your shuttle driver is super nice, tells us about the history of Mayo, where to eat, what activities are available with movies and such. The one who worked second shift during our stay was really nice too, signing us up for the shuttle or getting an extra pillow. The head housekeeper was super nice as well.. You have some good employees there.
Jodi
Ogos 2023
We took advantage of the underground parking which we were happy to use as the area above ground was very full. The breakfast was a great way to start off our day and we had a nice variety to choose from. Would definitely recommend it to family and friends needing to stay in the Rochester area.
Mary
Julai 2023
The accommodations of the shuttle to the Mayo Clinic were the best! Made my stay there smooth and stress free. I will choose this place again on my visits when I have to go back.
Dawn
Oktober 2024
Breakfast was great! Location is great! The shuttle to and from Mayo Clinic provided by the hotel was invaluable! Drivers were friend, especially Tim. What a gem of a person!
Duane
Jun 2024
Home2 Suites was a wonderful base for our time in Rochester. The proximity to the Zumbro river trail was great for morning runs. The breakfast offered a good amount of choices, with healthy and hearty options. A big plus was the pool. Not only was it warm, the opening hours are long, which is great for families. The staff was fantastic too. Additional kudos to Alan who jumped in to help guests wherever possible, and always with a smile and kind word.
Emily
Ogos 2022
The staff was amazing. I will stay here every time I come to Rochester. We were there for a hockey tournament and everything was perfect. They had enough room in the lobby to congregate as a group. The rooms were clean and the beds very comfortable. The heated parking garage was also a bonus!!!!
Morgan
Januari 2023
It was nice having the breakfast a available so early because our daughter's first appointment at Mayo was at 7:30. We were also able to get a late check out so we could come back between her appointments and she could rest. Another nice thing was that they let us come back late in the afternoon, after we had checked out, so we could tube feed her in the breakfast area. We had to heat her meal up and our daughter felt comfortable in that space. Kudos to the staff!
Edward
Jun 2022
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